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Introduction

Proposal connects people together. At Proposal, your safety is our priority and we want our user to have a safe and secure experience. As saying goes, precaution is better than cure. We have compiled a list of precautions for you to protect yourself whether you are connected with someone online or offline. On Proposal app, you are in control of your own safety.

We ask you to read the tips and information below, and strongly urge you to follow these guidelines in the interest of your personal safety and well-being. However, you are always the best judge of your own safety, and these guidelines are not intended to be a substitute for your own judgment.

Secure Your Finances & Never Send Money or Financial Information

At Proposal, we do not ask for money from any improper channels such as calling you, wire transfer, electronic transfer, western union, email transfer, or via chatting. For our paid feature, we use third party to charge our users for premium features, in most cases, it will be Google pay or Apple Pay, for more information visit Privacy Policy. Never respond to any request to send money, especially overseas or via wire transfer, and if you receive any suspicious request, please report it to us immediately – even if the person claims to be in an emergency. Wiring money is like sending cash: the sender has no protections against loss and it’s nearly impossible to reverse the transaction or trace the money. For more information, click on the video below to the U.S. Federal Trade Commission's advice to avoid online dating scams, also available here. Further, Canadian Anti-Fraud Centre has a lot of information about Internet fraud. Click here for details.


Protect your personal information

You are always in control of your Proposal experience – remain anonymous until you feel ready. Be careful about sharing your personal information when talking with others, information such as your full name, phone number, email and address. Protect your identity until you are comfortable enough with someone to share it. Also, do not give out any personal contact information out of your Proposal profile.


Note: Proposal will never send you an email asking for your username and password information. Any such communication should be reported immediately. Proposal will only send you password reset information only if it is requested from your account.


Be Web Smart and Don’t Rush

Try to keep all conversation on our platform and avoid giving out direct contact information until you feel comfortable, and you think that the user is trustworthy. Some users will try to move the conversation to text, personal email or phone conversation or social media accounts; however, make sure you know enough about the user.


Report suspicious users. Please report anyone who violates our terms of use. Examples of terms of use violations include:

  • Asking you for money or donations
  • Anyone that looks like they could be under the age of 13
  • Users sending harassing or offensive messages
  • Users sending inappropriate messages
  • Fraudulent profiles or registration
  • Spam or solicitation, such as attempts to sell products or services
  • Users behaving inappropriately after meeting in person
  • Using someone else photos
  • Anyone who is doing a survey and asking questions for the research

Meeting in Person

We know how exciting it is to meet someone first time, but always take precautions and follow these guidelines to help you stay safe:

Get to know the other person before meeting them offline.

Make sure you utilize our platform as much as possible. Get to know someone through our chatting feature before disclosing personal information or meeting in person. We do not conduct criminal or background checks on our users, so it is your responsibility to do your own research and stay cautious.

Always Meet and Stay in Public

Meet for the first time in a populated, public place – never in a private or remote location, and never at your home or apartment. If your date pressures you, end the date and leave at once.

Tell Your Friends and Family Members of Your Plans

Inform a friend or family member of your plans and when and where you’re going. Make sure you have your cell phone charged and with you at all times.

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